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      • Understanding Infrastructure as Code
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0161 533 0286
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0161 533 0286

Support Offerings

Choose the cloud support plan most suited to you.

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Looking to adopt or enhance your cloud technology?

At ClearCloud we have three distinct levels of service, which are detailed below. These range from Freefly, our simple managed billing option, to our fully managed Formation offering which provides support 24/7, 365 days a year.

Formation

Rather focus on innovation than infrastructure? With Formation, our most comprehensive level of support, we’ll build secure hosting environments that minimise risk and lower your costs. What’s more, help is available 24/7 x 365.

Choose flawless AWS infrastructure
Achieve peak Azure functionality

Key benefits include:

  • Support 24/7, 365 days a year
  • Proactive management to increase efficiency and availability
  • Build and operate workloads following best practices using IAC
  • Access to expert architects and engineers
  • Regular cloud reviews
  • Database, operating system and application expertise
  • Full infrastructure and pipelined automation
  • AWS Well-Architected and Azure Architecture reviews and reporting
  • Easy to use billing dashboard
  • FreeFly package included
more info/sign up

Tandem

Our Tandem offering is for companies that already have environments running in the cloud and may have some internal support, however need additional expertise for guidance, sanity checking and peace of mind.

Build according to AWS best practice
Optimise your Azure solution

Key benefits include:

  • Proactive console-based management to increase efficiency and availability
  • Access to expert architects and engineers
  • Regular cloud reviews
  • Database, operating system and application support
  • AWS Well-Architected and Azure Architecture framework reviews and reporting
  • Proactive assistance and incident response
  • Easy to use billing dashboard
  • FreeFly package included
more info/sign up

Freefly​

Freefly is our FREE managed billing service built for companies that want to simplify the cloud billing process and take control of their AWS/Azure billing.  Freefly enables you to be billed monthly, by invoice (no credit card required) and in GBP. 

Freefly users will also enjoy access to our support system, where they can easily request ad-hoc day rate consultancy or upgrade their support packages to Tandem or Formation.

Apply Freefly to your AWS set-up
Evolve your Azure infrastructure with Freefly

Key benefits include:

  • Billing dashboard
  • Cloud cost reviews
  • Security reports
  • Simplified monthly billing process in GBP
  • Setting up alerts & bill granularity
  • Reporting against compliance standards
more info/sign up

Case studies

ClearCloud go the extra mile for delivery firm

Reading Time: 3 minutes
Challenge PostTag needed to rapidly scale up. To do so it needed to utilise the latest cloud-based technology with expert support available 24x7x365. Not having its own technical team, PostTag had to ensure that a hosting company could work like...
Read More

The next level awaits, contact ClearCloud

If you have any questions regarding our services, please get in touch with a member of the team on the below form.

Leverage all the advantages of cloud

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  • 0161 533 0286
  • info@clearcloud.co.uk
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About
  • Why ClearCloud?
  • Our Team
  • Cloud Partners
  • Careers
  • Our DevOps Led Approach
  • Contact Us
Menu
  • Why ClearCloud?
  • Our Team
  • Cloud Partners
  • Careers
  • Our DevOps Led Approach
  • Contact Us
Solutions
  • AWS
  • Azure
  • Cloud Security And Compliance
  • Cloud Migrations
  • Database Optimisation And Admin
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Menu
  • Terms & Conditions
  • Privacy Policy
  • Cookie Policy
  • Acceptable Use Policy
  • Sitemap
  • Contact Us
Menu
  • About
    • Why ClearCloud?
    • Our Team
    • Our DevOps led approach
      • Fully Managed DevOps
      • What is CI/CD?
      • Why Configuration Management?
      • Understanding Infrastructure as Code
    • Cloud partners
    • Careers
    • Contact us
  • Our Solutions
    • Azure
    • AWS
    • Cloud Migrations
    • Cloud security and compliance
    • Database optimisation and admin
  • Support
    • Support offerings
    • New to cloud?
      • Getting started with Cloud
      • Choosing a platform
      • Why Co-Delivery
    • Using Cloud?
      • Existing Cloud Trouble
      • Cost Optimisation
      • Well architected reviews
      • Partnerships
  • Success stories
  • Insights
    • Blogs & Guides
    • Events
  • Contact